Costa Coffee

Nestled within the convenient surroundings of Inshes Retail Park, Costa Coffee at Inshes Rd, Inverness offers more than just your typical coffee run. This delightful coffee shop and café effortlessly blends the renowned Costa Coffee experience with a warm, community-focused atmosphere that invites customers to linger and feel at home.

What sets this Costa Coffee apart is its thoughtful approach to customer comfort and engagement. From the moment you pull up to the Drive Thru or step inside, the tidy, welcoming space with a surprising touch of coziness—complete with a collection of books and board games—makes it an inviting spot for families and individuals alike. Katy Moyes affectionately calls it “a really lovely little Costa” that feels perfect for those looking to unwind or spend quality time with loved ones.

But beyond the physical space, it’s the genuine warmth of the staff that truly elevates the experience. Kenny MacDonald’s recent visit with his parents and rescue dog Tyson highlights the approachable and friendly service that the team is known for. This combination of efficient service and personal attention brings a human touch rarely found in larger chains.

The quality of coffee itself is, as expected, consistently excellent. Gus & Keren Coney praise the “very good coffee” and note how the busy staff still take the time to be personable and friendly. For regulars like Karen Hercher, this particular Costa Coffee is the best in Inverness, with a team whose care and enthusiasm brighten her mornings and make every visit memorable.

Norman Bolton’s appreciation for the staff’s attentiveness and the extended opening hours speaks volumes about the store’s commitment to putting customers first. It’s clear that behind the counter, there’s a team that listens actively and values meaningful interaction, making this location not just a pit stop for caffeine but a genuine part of the community.

Whether you’re looking to grab a perfectly crafted espresso on the go, relax over a creamy cappuccino while playing a board game, or simply enjoy a welcoming environment with excellent service, Costa Coffee at Inshes Retail Park is a local gem that stands out. It’s a place where the familiar comforts of home meet the artistry of great coffee.